Direct Holidays - After Sales Customer Service:
Once you have made your booking with direct holidays and require further information regarding your direct holidays booking, please do not hesitate to contact direct holidays Customer Service team. They will be happy to assist you with any questions you may have or optional extras you may wish to book with direct holidays.
Direct Holidays Representatives
Direct Holidays Representatives are an integral part of the dedicated DirectHolidays team that ensures your holiday runs smoothly from start to finish. Friendly, knowledgeable and reliable, our carefully selected representatives will be at the airport to meet you and take you to your accommodation (excluding Florida and taxi transfers). Your Representative will:
* Meet you at your holiday airport.
* Take you to your resort accommodation.
* Host your Welcome Meeting.
* Organise your excursions.
* Assist in any way they can to make your stay more enjoyable.
* Be available 24hrs a day in case of emergencies.
You may not need their services, but you'll feel better knowing they are there.
Security
Booking direct means that you can cut the cost of your holiday but not the quality. You can expect the same, if not higher, standards as you would book through a travel agent. In fact, because the company that you book with is the company that you go on holiday with, we can be there to look after you all the way. You can relax safe in the knowledge that your holiday is fully guaranteed and ATOL protected by the Civil Aviation Authority. Direct Holidays is also part of MyTravel Group Plc so we have the backing of one of the biggest names in travel. Online, our secure server software (SSL) is an industry standard and among the best software available for protecting your online transactions. Any personal details such as your address, telephone number and, most importantly, your credit card details are encrypted so that they cannot be read as the information travels over the internet.
Our Travel Centres
Many people like to talk face to face when booking their holiday, that's why we have travel centres in Aberdeen, Belfast, Birmingham, Bristol, Cardiff, Coventry, Edinburgh, Exeter, Glasgow, Hull, Leeds, Liverpool, Maidstone, Manchester, Newcastle, Nottingham, and Dublin. Our regional sales advisors are fully trained so you can expect the same expert advice and excellent levels of service that you would receive if you book over the phone.
Our History
DirectHolidays were among the first to bring the direct-sell philosophy to the holiday industry and were the first to offer package holidays that are fully bookable on-line in August 1999.
We were formed in November 1991 and following a successful launch of the business from Glasgow and Prestwick airports (1992 and 1993) we expanded our range of departure airports to Edinburgh & Liverpool (1995), Manchester (1996), Newcastle (1998), Belfast, Leeds-Bradford, Humberside & Teesside (Summer 1999), Birmingham, East Midlands, Bristol, Cardiff, Gatwick, Luton, Stansted and Dublin (2000), Aberdeen (2001), Bournemouth, Exeter, Norwich, Southampton and Cork (2002).
We now offer departures from 24 airports throughout the UK and the Republic of Ireland to an expanding range of holiday destinations.
This Summer Directholidays we will carry over 3/4 of a million passengers to the most popular resorts in the Canaries, the Balearics, Spain, the Greek Islands, the Algarve, Italy, Malta, Cyprus, Turkey, Tunisia, Florida, Mexico, Jamaica, Barbados and Dominican Republic. We are one of Europe's fastest growing holiday companies and one of the leading travel companies on the web.
Company Registration Details
DirectHolidays Plc is a limited company incorporated in England Registration No: 0440452, Vat Registration No: 244 9935 26.
Registered Office
Parkway One, Parkway Business Centre, 300 Princess Road, Manchester, M14 7QU
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